Support

Need help with Lens? Reach out directly from the app or browse our help resources below.

Contact Support

Send Feedback

Share suggestions, feature requests, or general comments. Attach up to 3 images to illustrate your feedback.

Report a Bug

Experiencing a crash or unexpected behavior? Include your iOS version and device model to help us resolve it faster.

How to Reach Us

1
Open Lens on your iPhone.
2
Tap the gear icon to open Settings.
3
Tap Support.
4
Choose Send Feedback for general questions or feature requests, or Report Bug for issues and crashes.

Help Resources

Help Center

Guides covering video recording, reports, overlay customization, offline maps, and more.

Browse articles

Frequently Asked Questions

Quick answers about features, privacy, Content Credentials, and troubleshooting.

View FAQ

Privacy Policy

How Lens handles your data: local-first design, Content Credentials, and your rights.

Read policy

Terms of Use

EULA, subscriptions, and Lens Trust Founding Member terms.

Read terms