Support

Need help with Lens? Reach out directly from the app or browse our help resources below.

Contact Support

Send feedback, questions, or thoughts

Same row as in Settings → Help & Support. Share suggestions, questions, or comments—attach up to 3 images if helpful.

Report a bug

In Help & Support, use the bug report option for crashes or unexpected behavior. Include your iOS version and device model when you can.

How to Reach Us

1
Open Lens on your iPhone.
2
Tap the gear icon to open Settings.
3
Scroll to Help & Support.
4
Under Help & Support, tap Send feedback, questions, or thoughts for general feedback, or Report a bug for crashes and issues.

Help Resources

Help Center

Guides covering video recording, reports, overlay customization, offline maps, and more.

Browse articles

Frequently Asked Questions

Quick answers about features, privacy, Content Credentials, and troubleshooting.

View FAQ

Privacy Policy

How Lens handles your data: local-first design, Content Credentials, and your rights.

Read policy

Terms of Use

EULA, subscriptions, and Lens Trust Founding Member terms.

Read terms